Class Policies
CLASS POLICIES
- We require grip socks for all of our classes. We have socks for purchase at the studio, or feel free to bring your own.
- We recommend that clients bring their own towel and water bottle, which you can store in the cubbies located in the lobby area.
- Parking is available in front, side, and back of the building.
- Water is the only beverage allowed in the group room. If you need to refill, we have a FLOWATER machine in the lobby.
- There are two restrooms with changing areas, both located in the back of the studio.
- Please silence your cell phones before class starts.
STUDIO INFO
- Monthly memberships can be canceled after the 3-month commitment/contract. There is a $400 early termination fee. You’ll need to give a 30-day notice via email before your next autopay date.
- Payments declined more than 5 days after initial payment retrieval incur a fee of $50 per day.
- Guest passes for memberships require a 24-hour notice via email. You must provide name, email, and cell phone number. 1 Guest per class, and please avoid bringing guests to busier class times.
- To avoid losing a credit, please cancel your reservation online at least 12 hours before the class starts.
- Please provide 2 weeks’ notice if pausing your classes in case of medical leaves. Credits will be rolled over upon request via email/form. $15 freeze fee per period 3 month max.
- Please arrive on time. If you arrive beyond 10 minutes late for your class, your spot may be offered to someone waiting at the studio to get into the class.
- All classes must be booked prior to arrival; there are no walk-ins.
- Classes will be cancelled if no reservations 12 hours prior to class time.
- Semi-Private Sessions/Private Trainings require a 24 hour cancellation.
- You must be at least 12 years old to attend class with parental consent.